Effective Date: August 7, 2020

New York Dental Clinic ("the Clinic") values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how your personal information is collected, used, and protected in accordance with applicable privacy laws.

1. Information We Collect

We may collect the following personal information through website forms, consultations, and service requests:

• Name
• Login ID, nickname, and password (if applicable)
• Mobile phone number
• Email address
• Consultation details or messages provided by you

2. Purpose of Collection and Use

We collect and use personal information for the following purposes:

• To provide consultations and respond to inquiries
• To process service requests and manage appointments
• For user verification and identity confirmation
• To handle customer service requests or complaints
• For service improvement and internal statistics
• For marketing or promotional purposes (e.g. event notifications, service usage analysis)

3. Retention and Disposal of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes outlined above or as required by applicable laws. Once retention periods expire, the information will be securely destroyed.

4. Disposal Procedure and Methods

• Disposal Procedure:
  Personal information provided by users will be stored in a separate database and retained for the legally required period before being permanently deleted.

• Disposal Method:
  Personal information stored in electronic files will be permanently deleted using technical methods that prevent recovery.

5. Provision of Personal Information to Third Parties

We do not share your personal information with third parties without your consent, except as required by law or for legal investigations.

6. Outsourcing of Personal Information Processing

We do not outsource personal information processing to third-party vendors without prior consent.
If outsourcing becomes necessary, we will notify users and obtain prior consent when required.

7. Rights of Users and Legal Guardians

Users may access, modify, or delete their personal information at any time. Legal guardians may also request access or changes to information for users under 14 years of age.

For these requests, users may contact us directly by phone or email, and we will promptly respond and process such requests.
During correction or deletion requests, personal information will not be used or disclosed until the issue is resolved.

8. Use of Cookies and Tracking Technology

The Clinic may use cookies and similar technologies to enhance user experience. Cookies are small text files stored on your device that help analyze website traffic, usage patterns, and personalize content.

• Purpose of Cookies:
  • Analyze visitor statistics and service usage
  • Provide personalized content and advertisements
  • Track participation in events or promotional activities

• Cookie Settings:
  You can choose to allow, block, or receive notifications when cookies are used by adjusting your web browser settings. Blocking cookies may affect service availability.

9. Security Measures

We take appropriate technical, administrative, and physical security measures to protect your personal information, including but not limited to:

• Internal management plans and staff training
• Access restrictions and authorization controls
• Secure storage and encryption of sensitive data
• Intrusion prevention and monitoring systems
• Backup of system access logs
• Protection against hacking, malware, or unauthorized access
• Physical security and restricted access to data storage facilities

10. Inquiries and Complaints

For inquiries regarding personal information protection, please contact:

We will respond promptly to any complaints or inquiries related to personal data protection.

11. External Data Protection Authorities

For additional assistance, you may contact the following organizations:

• Personal Dispute Mediation Committee (www.1336.or.kr)
• Korea Internet & Security Agency (www.eprivacy.or.kr)
• Supreme Prosecutors’ Office Cybercrime Investigation Center (http://icic.sppo.go.kr)
• Korean National Police Cyber Bureau (www.ctrc.go.kr)